Schedule

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The conference registration table will be open on Wednesday, May 3 from 5-9 pm.

French version

MAY 4, 2023

6:45‑7:30 am Yoga
LOCATION: Kelsey Room
7:30‑9 am Breakfast
9 am

Welcome and Introduction of the Morning Session
LOCATION: Adams Ballroom

Amy Bryson, University Secretary
Western University

Land Acknowledgement

Caroline Whippey, Associate University Secretary
Western University

9:10‑10:15 am

Process Driven Change: Renaming of a University
LOCATION: Adams Ballroom
Presentation

Katherine Greflund, Assistant Director, Marketing, University Relations, Toronto Metropolitan University
Rachel DiSaia, Associate Director, Next Chapter Implementation and Coordination
Toronto Metropolitan University
10:15–10:30 am Break
10:30–11:30 am

How an Equity Lens can Impact Policy Development
LOCATION: Adams Ballroom

Andrea Marlowe, Human Rights Policy Advisor
Thames Valley District School Board
11:30 am‑12 pm

Panel Q & A with Katherine, Rachel, and Andrea
LOCATION: Adams Ballroom

Moderator: Amy Bryson
12–1 pm Networking Lunch
1 pm

Welcome Back and Introduction of the Afternoon Session
LOCATION: Adams Ballroom

Caroline Whippey
1:05–2:30 pm

Strategies and Tactics to Manage Information for University Governance
LOCATION: Adams Ballroom
Presentation

Ellie Kim, Director, ARMA International
Jay Jorgenson, Information and Records Management, University of Alberta
2:30–2:45 pm Break
2:45–4 pm Afternoon Session Continues
LOCATION: Adams Ballroom
4 pm Closing Remarks
LOCATION: Adams Ballroom
5:30–7 pm Welcome Reception
LOCATION: Adams Ballroom
7:30–10:30 pm Hospitality Suite

Presentations

Process-Driven Change: Renaming of a University

Katherine Greflund: Assistant Director, University Relations, Toronto Metropolitan University
Rachel DiSaia: Associate Director, Next Chapter Implementation and Coordination Toronto Metropolitan University

In response to calls to change the university name, a presidential Task Force was established to explore broader commemoration practices by the university. The exploration of history as well as community perspectives and aspirations resulted in 22 recommendations, including the recommendation to rename the institution. Both the Task Force and the subsequent renaming committee were high-profile initiatives with unprecedented community engagement. Value-driven principles guided the development of a transparent project framework that was consultative, educational, and responsive to community needs. This session provides an overview of how the work was approached and structured and focuses on the strategic communications plan that kept community members engaged and prepared various stakeholders for the rollout of the new name.


How an Equity Lens Can Impact Policy Development

Andrea Marlowe, Human Rights Policy Advisor, Thames Valley District School Board

Across sectors, organizational policies and procedures can be effective tools for creating fair processes, and for identifying, pursuing, and measuring equity-focused goals. They can be designed to remove barriers and mitigate bias in decision-making to ensure equitable access and opportunity. Existing policies must be scrutinized to ensure they do not unintentionally create disadvantage or disproportionality for certain individuals or groups. This session will identify approaches, strategies, and processes for applying an equity lens to policy and procedure development and review.

Marlowe’s presentation will be followed by a moderated panel discussion with the morning’s presenters.


Strategies and Tactics to Manage Information for University Governance

Ellie Kim, Director, ARMA International
Jay Jorgenson, Information and Records Management, University of Alberta

University governance teams are constantly flooded with information. Despite tight resources, teams are expected to fully grasp record control, responding to compliance requirements while achieving fast information retrieval. This session introduces records management to support board success and how you can kickstart the program from the ground up. We will also discuss information governance as a strategic, multi-disciplinary approach that will help elevate university governance. Participants will also have time to discuss current information challenges with the session presenters.

Presentors

Katherine Greflund 

Katherine Greflund

Assistant Director, Marketing, University Relations
Toronto Metropolitan University

Katherine Greflund has fifteen years of post-secondary education marketing and branding experience. As the marketing lead on the University Renaming Advisory Committee,Greflund provided strategic brand expertise throughout the process. Her work included managing external agencies to facilitate community engagement and name generation, developing a transparent and consultative framework for renaming and developing integrated marketing plans to ensure successful launch and post-launch adoption by the community.

Rachel DiSaia

Rachel DiSaia

Associate Director, Next Chapter Implementation and Coordination
Toronto Metropolitan University

Rachel DiSaia has fifteen years of academic administration and leadership experience and is currently the Director of Next Chapter Implementation and Coordination at Toronto Metropolitan University (TMU). With an MEd in Higher Education Theory and Policy from the University of Toronto, DiSaia has an in-depth understanding and extensive experience in equity and inclusion work, project leadership, strategic planning, and policy development and interpretation.DiSaia served as Engagement Manager for TMU’s Standing Strong (Mash Koh Wee Kah Pooh Win) Task Force and then led and coordinated the implementation of the task force’s recommendations, including the university renaming project.

Andrea Marlowe

Andrea Marlowe

Human Rights Policy Advisor
Thames Valley District School Board

Beginning her legal career as a refugee lawyer, Andrea Marlowe’s interest in international human rights law and policy ultimately led her to examine administrative fairness within provincial government organizations working for the Ontario Ombudsman, and then to act as an internal support for fair and equitable policy and procedure development within the Thames Valley District School Board based in London, Ontario. Marlowe now works within a growing Human Rights Office in the school board, supporting system-wide initiatives designed to respond to and address discrimination and ensure equitable and inclusive Thames Valley learning and working environments.

Ellie Kim

Ellie Kim

Director,
ARMA International

Ellie Kim currently resides in Calgary, Alberta and has worked in local government, financial services and healthcare in Canada. She is a Senior Consultant with Alberta Health Services and an ARMA International Board Director. Kim holds a master’s degree in archival studies from UBC and is an Information Governance Professional (IGP).

jay jorgensen

Jay Jorgensen

Information and Records Management
University of Alberta

Jay Jorgensen is the Executive Office Information Management Lead at the University of Alberta in Edmonton, Canada and has worked at the University of Alberta for over 10 years in various capacities. Jorgensen is a Certified Records Manager, is Prosci-ADKAR Change Management Certified, and holds a MLIS from the University of Alberta. Jay has over 20 years of experience spanning post-secondary, energy, healthcare and fundraising sectors. He actively contributes to the information management community as a Chapter Advisory Committee Member for ARMA International and a Member of the Exam Development Committee for ICRM, and is also a past Board Director for ARMA Canada.